Refund & Cancellation Policy

Hotel Return and Cancellation Policy

We understand that circumstances may arise where you need to modify or cancel your hotel reservation. To ensure a hassle-free experience, we have established the following return and cancellation policy:

Reservation Modification:

If you wish to modify your reservation, kindly contact our hotel staff as soon as possible. We will make every effort to accommodate your request, subject to availability and any applicable rate differences. Please note that modification requests may result in changes to the reservation cost.


If you need to cancel your reservation, please notify us in advance. The cancellation policy may vary depending on the type of reservation, rate plan, and time of year. It is important to review the specific terms and conditions provided at the time of booking.


Refund eligibility and the amount refunded will depend on the terms of your reservation. If you are eligible for a refund, it will be processed in accordance with the original payment method used during the booking. Please note that refunds may take a certain period to reflect in your account due to bank processing times.

Non-Refundable Reservations:

Some reservations may be designated as non-refundable, meaning they cannot be cancelled or modified without incurring a penalty. Please carefully review the terms and conditions before making a reservation to determine if it is refundable or non-refundable.

Special Circumstances:

In certain cases, such as force majeure events or exceptional circumstances, the hotel may allow cancellations or modifications without penalties. These cases will be assessed on an individual basis, and the decision will be at the discretion of the hotel management.

We recommend contacting our hotel directly for any return or cancellation inquiries. Our staff will be happy to assist you and provide specific details regarding your reservation.

Please note that this policy is subject to change, and the most up-to-date version will be available at the time of booking.